We want you to be happy with your purchase. Because our products are intimate personal-care items, we can only accept returns under the conditions below.
Unopened products
Unopened, sealed products can be returned within 30 days of delivery for a refund of the purchase price. Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
Opened products
For health and hygiene reasons, opened boxes and used applicators can’t be returned.
Damaged or incorrect orders
If your order arrives damaged or isn’t what you ordered, contact us within 7 days of delivery with your order number and a photo. We’ll send a replacement or issue a refund.
How to start a return
Email us through our contact page with your order number. Refunds are issued to your original payment method within 5 to 10 business days after we receive and inspect the return.